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    Product Return


    Purchased goods can be returned within 14 calendar days of receipt, without giving a specific reason. We refund the amount paid by bank transfer or on site. We do NOT refund cash on delivery. Reimbursement may occur no later than 14 days from the application of the client's rights. In order for this to happen, it is necessary to present the receipt for the purchase, the goods have not been used and the integrity of the packaging has not been damaged.

    Transport costs in case of cancellation of the purchase are borne by the sender. The customer must return the goods by courier of your choice to the address: Sofia 1700, zh.k. Studentski grad, 1 B Prof. Dr. Ivan Stranski Str. or SPEEDY office "Studentski grad, block 58". Attention! In case you do not follow the instructions for returning the goods, we will not accept the goods back and will not refund the amount paid by you. Follow the instructions carefully so as not to pay additional courier fees! In case of refusal to pay the transportation costs or unsuccessful contact with a customer who has confirmed the order by phone, he will be deprived of the rights to use the "Cash on delivery" option both in the online store and in the online stores of our partners.

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